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Instructor Help Form

At Embanet, your student's positive and comprehensive online learning experience is of primary importance. We therefore strive to make it as technologically current and user-friendly as possible. Please complete the form below so that we can quickly and concisely answer your questions in order to help you achieve your educational dreams and goals.

  1. Fill in the information in the form below
  2. Click on Submit to send to Embanet Support
  3. To start over, click on the Reset button
 
(*) indicates required fields
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Type the name of the school or institution you are taking a course with

  
Course Information:
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* Login Information:

Type the userid & password you use to login to your course.

  
(You may not be able to login if your course has not started. Please refer to your registration confirmation letter containing your login information and login date. If you did not receive this notification, please contact your institution's registrar. If you cannot find this login information, or the information is not allowing you access your course, please continue filling in this form.)

(Your user id may be a combination of your first and last name or your student number. You may not be able to login if your course has not started. Please refer to your registration confirmation letter containing your login information and login date. If you did not receive this notification, please contact your institution's registrar. If you cannot find this login information, or the information is not allowing you access your course, please continue filling in this form.)

(Did you change your password recently? Look on the login screen for a "Forgot Password" button. You may not be able to login if your course has not started. Please refer to your registration confirmation letter containing your login information and login date. If you did not receive this notification, please contact your institution's registrar. If you cannot find this login information, or the information is not allowing you access your course, please continue filling in this form.)

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Type a subject that relates to your problem e.g., "Unable to Login."

  

If this is an existing call, please enter the case number found in your confirmation email

 

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Type a detailed and accurate description of the problem you are experiencing. Please report any error message(s) you encounter e.g., "I receive an error message stating that there is no firstclass server with that name on the network [1040] when I attempt to login."